WATER DIAMOND FAQ
Q. HOW DO I CLEAN MY ZOVARIA CRYSTAL FUSION WATER DIAMONDS?
A. The ZOVARIA Crystal Fusion Water Diamonds must be washed by hand to ensure perfect integrity and quality. Warm soapy water and a gentle scrub are all your new water bottle needs. Never use boiling water or a dishwasher for the cleansing process. This will damage your purchase.
Q. CAN I USE MY CRYSTAL FUSION WATER DIAMONDS WITH OTHER BEVERAGES?
A. Yes, you can! The ZOVARIA Crystal Fusion Water Diamonds are designed primarily for cold and room temperature beverages, but unlike the ZOVARIA Crystal Fusion Water Bottle cannot also be used for warmer beverages such as hot tea or coffee. You can also use it with alcoholic beverages, juices, kombucha, and any other drinks you prefer.
Q. WHAT KIND OF WATER WORKS BEST IN MY NEW CRYSTAL FUSION WATER DIAMONDS?
A. Your everyday tap water is all you need, it's that simple. Place in any water jug (Brita), water chamber of any drink machine (Keurig, Tassimo) reservoir. Allow 10 minutes for the water to be restructured by the crystal diamond, making it ready to enjoy and receive the full benefits to your body.
Q. IS MY CRYSTAL FUSION WATER DIAMONDS FRAGILE?
A. Avoid impacts, blows or strikes and be sure you don't drop it.
Q. IS MY CRYSTAL FUSION WATER DIAMONDS USED IN PET BOWLS?
A. This product is not for pet water bowls and is not a toy. Keep away from pets and small children and can present a swallowing hazard.
At ZOVARIA, each item is carefully inspected by hand multiple times through the creation process to ensure the highest quality and satisfaction to our customers. Each product is not only crafted with great care but also packaged with that same quality and intent.
If your Zovaria product does arrive damaged, we must be notified within 3 days of receiving your order. If damaged, please contact us (here) and one of our team members will be in touch with ensuring you receive a replacement.
If you are unsatisfied with your order and would like to return your purchase, please email us at contact us (here) to begin the process.
All refunds are fulfilled upon return and inspection of your items. Items must be returned to Zovaria, unused and in their original condition and packaging within 21 days of receiving your order. ZOVARIA will then credit the order total less the shipping fees.